Archive for February, 2008

Get acquainted with the new software

Friday, February 29th, 2008

This video tutorial of WinRater Comparative Auto Rating Software will acquaint you with the new WinRater workflow in the Managed Competition rating environment.  Just click to play.

NOTES:
There is no audio with this video (your hearing is fine).
Too small? Click the television icon below the video frame to enlarge.  Or decrease your screen resolution to 800 x 600.
Too fast? Use the pause button to allow yourself time to read the callouts or study the workflow.

WinRater & VISTA HOME do not go together…

Friday, February 29th, 2008

Many business applications, including WinRater, have problems running on the Microsoft VISTA Home platform.  We have been fielding many calls trying to trouble VISTA-related issues.  It can get pretty ugly.  Considering the amount of technical support we have to field at this busy time, we have to drop  VISTA-related calls down on our priority list.  We STRONGLY SUGGEST you upgrade to VISTA BUSINESS edition.  It costs approximately $200.00, but you’ll save a lot of time and headaches.

Study hits insurance loopholes

MassLive.com, February 29, 2008
A report by two Greater Boston consumer groups has concluded that new managed competition in auto insurance will mean discounts for some bad drivers - as much as almost 14 percent in one sample - while discriminating against good drivers who will actually see their rates increase.

Study says good drivers may pay more under new system

Eagletribune.com, Feb. 29
A report by the Massachusetts Public Interest Group and Center for Insurance Research found insurers using marital status, homeownership, education and age to determine how much people will pay under the state’s new managed competition system, even though they’re not allowed to. The report found that a younger driver with an unblemished record would pay 5.2 percent more, while an older, bad driver would pay 14 percent less for auto insurance policies beginning April 1.

Motorists’ records may be underrated

Boston.com, February 28, 2008
A 27-year-old single woman with a perfect driving record could see her insurance premium increase an average of 5.2 percent this year, while an older married couple who each had major at-fault accidents every three years could have their premiums decrease by nearly 14 percent under the state’s new competitive auto insurance system, which takes effect April 1, according to two consumer groups that analyzed rates.

Consumer Groups: Mass. Auto System Unfair to Many Good Drivers

InsuranceJournal.com, February 28, 2008
The new managed competition auto insurance system being implemented in Massachusetts rewards many bad drivers and penalizes many good drivers based on certain supposedly-prohibited social factors, according to the latest charges by critics.

State Insurance Website Criticized

wbur.org, February 28, 2008
Insurance agents are criticizing a new state web site aimed at helping consumers choose auto insurance under the state’s new system of managed competition.

The Massachusetts Association of Insurance Agents sent a letter to the state this week saying the site is too limited to give accurate information.

State officials say the site is a launching point for consumers, and does not show actual insurance quotes.

Slow and steady will win this race

BostonHerald.com, February 27, 2008
An editorial in the Boston Herald noting the bold entry by Progressive Insurance into the Mass. auto market and wondering how long it will take other carriers to revise their discounts to compete.

What are your thoughts about Progressive entering MA auto market?

Tuesday, February 26th, 2008

What will it mean for your agency?  How about the independent agency market as a whole?

What are you doing to prepare?

Random thoughts on Progressive entering the MA auto market…

Tuesday, February 26th, 2008

Things are definitely moving faster than hoped, huh?!  I thought Progressive would wait to see how our experiment in Managed Competition works out before diving in headfirst.

I suspect GEICO will have to enter now too. They won’t want Progressive to gather all the low hanging fruit.

18% proposed decrease for the average driver… talk about a “loss leader” marketing campaign.

You can bet Comm. Burnes is smiling.  I wouldn’t doubt that she’ll be giving them plenty of special accomadations, such as quick access to the RMV, to make sure they are comfortable doing business here.

My first reaction regarding what agents should do is stick to the tried & true basics: don’t battle them on price alone, build fences around account by rounding out, promote the consultative benefits of agents, etc. But then my next reaction was to go into the fetal position — after all, we have a lot to loss too if Progressive turns the agent market upside down.

But, thinking postively… we’re finishing up beta testing this week and feeling very good about the new WinRater and it’s ability to give agents an accurate quote, determine eligibility/desirability, and electronically submit the policy to carriers (many, but not all) and MAIP.  This will go a long way towards protecting agents from the wolves at the door.

The biggest concern should be how many MA drivers will be lured in by the Progressive advertising machine and shop the Progressive web site for an auto policy? And how many will like what they find… and say goodbye to their friendly agent?