Nearly 500 MA agencies completed a survey for us recently. We wanted to know if you liked SinglePoint and how we could improve it. The good news is that nearly 90% of respondents agreed that SinglePoint is a valuable part of the automation process and has “improved overall agency workflow”. That is music to our ears.

However, the “not so good” news that the survey showed is that SinglePoint needs to continue improving. Respondents told us we need to add more carriers, collect more data, and simplify the workflow even more. We hear you – and, as you can see by the first item in this newsletter (see above), we’ve done just that. And with your help, we’ll continue to improve SinglePoint!

In the meantime, SinglePoint continues to chug along:

· 18,000 = the number of new business Apps agents submitted via SinglePoint in the month of June

· 42,000 = the number of times agents used SinglePoint to real time rate Plymouth Rock Auto

The momentum is definitely building!

Give us a call or visit our SinglePoint Learning Center for more details.

Plymouth Rock agents will now be able to perform real-time rating and submitting from 7:00 a.m. to Midnight, seven days a week. The expanded hours coincide with the RMV’s increased hours of online availability. Previously the RMV availability ended at 8:00 p.m. Enjoy!